frequently asked questions
FAQ's
Find answers to common questions about Pro-Tec Systems’ security solutions, installation process, monitoring services, system maintenance, pricing, and support. Our FAQs help homeowners and businesses in Mount Pleasant understand their protection options clearly.
What industries does Pro-Tec Systems serve?
We serve commercial clients across multiple sectors, including retail, hospitality, industrial facilities, educational institutions, and corporate offices. Our solutions are tailored to the unique security needs and scale of each business environment.
Do you offer customized security system designs?
Yes, every project begins with an in-depth assessment, allowing us to design a security system aligned with your property layout, operational workflow, and threat level.
Can your AI CCTV systems integrate with existing infrastructure?
Absolutely. We specialize in upgrading and integrating modern AI-powered surveillance into existing networks without disrupting operations.
What makes OSDP better than older access control standards?
OSDP provides stronger encryption, better reliability, and more efficient device communication. It’s the modern standard for secure commercial access systems.
Do you provide ongoing maintenance and support?
Yes, we offer maintenance, system upgrades, and troubleshooting services to ensure long-term performance and reliability.
How quickly can you respond to service requests?
Our team in Mount Pleasant, South Carolina prioritizes commercial clients and responds promptly to ensure your security systems remain operational and effective.
Do you install security systems for new construction projects?
Yes, we work with contractors, builders, and architects to design and install integrated commercial security systems during construction.
Are your systems scalable as a business grows?
Absolutely. Our security solutions are designed for scalability, ensuring your system expands easily with additional devices, access points, and technology upgrades.